FAQ
Frequently asked questions
Straight answers about plans, payment, delivery and setup. If your question is not covered here, contact support with your order reference.
What is Strong 8K IPTV?
Strong 8K IPTV is a subscription-based IPTV service delivered over the internet. You choose a plan, complete payment online, and receive your access credentials by email so you can watch on a supported device using a compatible player app.
Which devices are supported?
You can watch on Amazon Fire TV Stick, Samsung and LG smart TVs, Android TV devices and boxes, Apple TV and iOS devices, PCs, and MAG set-top boxes. Each device has a step-by-step setup guide on this site.
How do I receive my subscription after paying?
After your payment is confirmed, our team prepares your account and emails your access credentials to the address you provided at checkout. Delivery typically happens well within the time stated on the checkout page.
Which payment methods do you accept?
We currently accept cryptocurrency payments (for example USDT and Bitcoin) through a secure payment processor at checkout. The exact amount and wallet details are shown before you confirm.
How long does activation take?
Orders are prepared manually to make sure everything is correct. You will receive your credentials by email — usually much sooner than the maximum delivery time shown at checkout.
What internet speed do I need?
As a general guideline, streaming HD content comfortably uses around 10 Mbps and higher-resolution streams need more. A stable wired or strong Wi-Fi connection gives the best experience.
Can I use the service on more than one device?
Plans include a connection allowance. Choose the single or multi-room option at checkout depending on how many screens you want to use at the same time.
Which player apps do I need?
It depends on your device. Popular free options include TiviMate on Android TV devices, the Strong 8K player apps on Firestick and Android TV, iMPlayer Mobile on Android phones and tablets, and UHF on iPhone, iPad and Apple TV. Our setup guides walk through installation and configuration for each device.
What is your refund policy?
Refund conditions are described on our refund policy page, including what happens if your order cannot be delivered. Please read it before purchasing.
How do I get help if something does not work?
Email our support address with your order reference and a description of the problem. Include your device and player app so we can help faster.